Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where professionals can exchange ideas, knowledge, and personal interests in a relaxed and informative setting.
Valerie McSorley is a renowned strategist and connector and has played a pivotal role in empowering women in the contact center sector. With a wealth of experience and insights, Valerie will be sharing her valuable perspectives and strategies for achieving excellence in leadership and promoting diversity in the workplace. Connect with Valerie on LinkedIn!