Quality Perks - Call Center & Coffee Chats
Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where professionals can exchange ideas, knowledge, and personal interests in a relaxed and informative setting.
Quality Perks - Call Center & Coffee Chats
S2 Ep5, Quality Perks with Elle Neal, Data Scientist & STEM Ambassador - Sept 26, 2023
Stream Now season 2 episode 5, where we chatted with Elle Neal Data Scientist at BPA Quality UK | STEM Ambassador | Cohere AI Community Champion] about AI, Data Analytics, Coffee & Mermaids.
🎙️ Speakers:
– Karyn Dupree, Co-host of Quality Perks
– Neal Eggers, Co-host of Quality Perks
– Special Guest: Elle Neal
In this episode, we delve deep into the groundbreaking potential of Artificial Intelligence and Data Analytics in reshaping the contact center landscape. Our experts, Karyn Dupree and Neal Eggers, team up with the dynamic Elle Neal to provide insights that promise to revolutionize customer experience management.
☕ What’s Brewing:
– Harnessing the Power of AI in Enhancing Customer-Agent Interactions
– Leveraging Data Analytics for Actionable Insights
– Special Segment: Coffee & Mermaids – A Conversation on Innovation and Inspiration
🤝 Join us for an engaging and insightful session filled with quality perks ☕️ that will inspire you to think beyond the conventional boundaries. Stay tuned for an invigorating discussion complemented by some coffee and mermaid AI tales to keep the spirits high and the conversation flowing!
#BPAQuality #QualityPerksSeries #AI #DataAnalytics #CustomerExperienceManagement #CallCenterQANews
Links discussed:
Mermaid AI for Mindmaps 🧜🏽♀️
Learn more about Quality Perks, our guests & upcoming episodes by visiting our website.
If you would like to be a guest, please email us at marketing@bpaquality.com.
As always, Have a Quality Day!
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